• Provides strategic leadership and operational direction for Child Care Operations, including financial operations, data analytics, provider incentives, professional development, quality assurance, compliance, systems coordination, and continuous improvement.
• Leads the development and implementation of strategic plans, policies, procedures, workflows, performance standards, and internal controls that promote efficient, consistent, and accountable operations.
• Oversees program budgets, funding allocations, expenditures, invoices, payments, contracts, incentives, and other financial activities to ensure responsible stewardship of public funds and compliance with applicable requirements.
• Establishes performance measures and reporting systems to evaluate operational effectiveness, incentive payment timeliness, data accuracy, service quality, provider participation, fiscal performance, and program outcomes.
• Leads process improvement initiatives while establishing clear roles, decision-making authority, communication expectations, escalation procedures, and accountability measures.
• Supervises, coaches, evaluates, and develops assigned staff; ensures team leaders effectively manage performance, productivity, deadlines, and employee development; and promotes a culture of collaboration, accountability, innovation, and dependable follow-through.
• Collaborates with internal departments, contractors, vendors, providers, and community partners; prepares and presents reports and recommendations to leadership and other stakeholders; and leads special projects supporting organizational priorities and improved child care services.

• Bachelor's degree in Education, Government, Buisness, or a related field.
• Demonstrated experience in TWC early child care subsity, TWC early child care quality, or related roles.
• Exceptional leadership and project management skills.
• Outstanding written and verbal communication abilities.
• Proficiency in digital marketing, social media management, and content creation.
• Exceptional understanding of workforce development.
• Aptitude for collaborative teamwork within a diverse and dynamic environment.

• Bachelor’s degree in an applicable academic discipline or related field of study   
• 5 years of experience working with local government, nonprofit programs, schools, or in job-related duties

All employees of H-GAC are required to reside within the agency’s region of service to support our commitment to excellence in service of our region.

H-GAC is an equal opportunity/ADA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status.